Terms & Conditions

These Terms govern your relationship with the operator of casino-classic-new-zealand, accessible exclusively via casino-classic-nz.com, and are effective as of 6 November 2025. By accessing or using any services provided through casino-classic-nz.com, you agree to comply with these Terms and all applicable legal, regulatory, and industry standards in New Zealand.

Definitions

OBSERVE: Key terms must be precisely defined for legal clarity and enforceability. EXPAND: Include definitions relevant to iGaming, KGC licensing, and NZ law. REFLECT: Ensure definitions pre-empt ambiguity in later sections.

• Operator: Refers to Fresh Horizons Ltd., the legal entity registered in the British Virgin Islands, operating casino-classic-new-zealand exclusively via casino-classic-nz.com under Kahnawake Gaming Commission (KGC) license valid through 2025.
• User/Player: Any individual who accesses, registers, or otherwise uses services on casino-classic-nz.com.
• Account: The personal profile created by a User to access gambling services on casino-classic-nz.com.
• Bet: Any monetary stake or wager placed by a Player on a game or event offered by the Operator.
• Bonus: Promotional credit or offers provided by the Operator, subject to specific activation and wagering requirements.
• Wager: The act of placing a bet or series of bets using funds or bonus credits.
• KYC: Know Your Customer procedures required for identification and regulatory compliance.
• NZ Laws: All applicable laws and regulations of New Zealand, including but not limited to the Gambling Act 2003 and privacy laws.
• Terms: This legally binding agreement between the Operator and the User.

Regional Compliance Note: All definitions are interpreted in accordance with NZ law and KGC licensing requirements.

Account Registration

OBSERVE: NZ law requires operators to implement strict age and identity verification (18+). EXPAND: Account creation must include KYC, accurate data entry, and password security. REFLECT: User obligations and Operator's compliance measures are made explicit.

1. Eligibility: Users must be at least 18 years of age and legally permitted to gamble under NZ law. The Operator may request documentary proof of age and identity at any time.
2. Registration Process:
   • Users must complete the registration form on casino-classic-nz.com, provide accurate and verifiable personal information, and agree to these Terms.
   • Email verification is mandatory prior to account activation.
   • KYC documents (e.g., passport, national ID, proof of address) are required before any withdrawal or upon request to satisfy regulatory or fraud prevention requirements.
3. User Obligations:
   • Users must ensure all provided information is correct and up to date. Inaccurate or false information may result in account suspension or closure.
   • Each User is responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their account.
   • Users must not permit any third party to use their account.

Legal Obligation: The Operator reserves the right to suspend or close any account found in breach of these requirements, and to report suspected illegal activities to relevant authorities.

Regional Compliance Note: NZ Gambling Act 2003 and KGC standards strictly enforced. KYC updates may be requested until 2025 or as required by law.

Betting & Gameplay Rules

OBSERVE: The integrity of betting and gameplay is a core legal obligation. EXPAND: Specify bet types, limits, cancellation, chat conduct, and anti-fraud measures. REFLECT: Clear, enforceable rules protect both Operator and Users.

1. Bet Placement:
   • All bets must be placed via the User's account on casino-classic-nz.com.
   • Minimum and maximum bet amounts are specified per game; Users should refer to game rules for specific limits.
   • Once confirmed, bets cannot be modified or cancelled unless there is an evident technical error, in which case the Operator may void or refund the bet.
2. Gameplay Conduct:
   • Users are required to act respectfully in all live casino and chat environments. Abusive, threatening, or offensive language is strictly prohibited.
   • Collusion, cheating, use of bots or external software, or attempting to manipulate game outcomes is forbidden and will result in account suspension or permanent ban.
3. Technical Malfunctions: In the event of a system or network failure, affected bets or games may be declared void at the Operator's discretion, with funds returned as appropriate.

Legal Obligation: The Operator enforces all applicable NZ, KGC, and industry standards regarding fair play, anti-fraud, and responsible gambling.

Regional Compliance Note: Responsible gambling and anti-collusion measures are aligned to NZ regulatory best practices for 2025.

Bonus Terms

OBSERVE: Bonus offers are highly regulated; transparency and fair usage enforced. EXPAND: Detail activation, wagering, prohibited actions, and non-combinability. REFLECT: Protect Users and Operator from misunderstandings and abuse.

1. Bonus Activation: Bonuses are available only to eligible Users who meet specific conditions set by the Operator. Activation instructions and requirements are detailed in each promotional offer.
2. Wagering Requirements:
   • All bonuses are subject to wagering requirements, typically a multiple of the bonus amount, which must be met within the specified timeframe (not exceeding 30 days from activation or by 31 December 2025, whichever is earlier).
   • Only bets placed on qualifying games count towards wagering. Excluded games are listed on the promotions page.
3. Prohibited Actions:
   • Using multiple accounts, abusing promotional offers, or engaging in bonus hunting is strictly prohibited.
   • The Operator reserves the right to withhold or cancel bonuses and associated winnings if abuse or breach is suspected.
4. Combining Promotions: Unless expressly permitted, bonuses and promotions cannot be combined. Only one active promotion per account is allowed at any time.

Legal Obligation: All bonus terms comply with KGC standards and NZ advertising regulations. All decisions regarding bonus eligibility and fulfillment are final, subject to regulatory oversight.

Regional Compliance Note: Promotions are designed in accordance with NZ consumer protection law and KGC license obligations valid through 2025.

Payments & Withdrawals

OBSERVE: Robust, transparent payment procedures are required by law. EXPAND: Specify allowed methods, limits, fees, timeframes, and refund policies. REFLECT: Ensure user funds protection and legal defensibility.

1. Deposit Methods: Users may deposit funds using approved methods including major credit/debit cards, e-wallets, and, where permitted, cryptocurrencies. All payments must originate from accounts held in the User's name.
2. Withdrawal Methods:
   • Withdrawals are processed via the same method used for deposits when possible, subject to KYC verification.
   • Minimum and maximum withdrawal limits apply, as stated on casino-classic-nz.com. The Operator may set daily, weekly, or monthly caps in accordance with anti-money laundering (AML) and responsible gambling policies.
   • Processing times typically range from 24 hours to 5 business days, subject to completion of all verification procedures.
3. Fees: The Operator does not charge fees on standard deposits and withdrawals; however, third-party payment provider fees may apply and are the User's responsibility.
4. Refund Policy: Bets placed and bonuses activated are generally non-refundable. Refunds may be considered only in the event of technical error, unauthorized account use, or as required by law.

Legal Obligation: The Operator implements all necessary measures to ensure compliance with AML/KYC laws, KGC license, and NZ consumer finance regulations. Unverified accounts may be restricted from withdrawals or subject to investigation.

Regional Compliance Note: All financial transactions are governed by NZ and KGC standards as well as eCOGRA certification for player protection through 2025.

Limitation of Liability

OBSERVE: Operators must define their obligations and liability limitations to manage legal risk. EXPAND: Clarify fair play duties, technical exclusions, and maximum compensation. REFLECT: Ensure enforceable, user-aware disclaimers.

1. Operator Obligations: The Operator is committed to providing fair, accurate, and uninterrupted gaming services in accordance with KGC and NZ requirements.
2. Exclusions of Liability:
   • The Operator is not liable for losses arising from User error, technical failures, network interruptions, or unauthorized account use.
   • No guarantee is made regarding the continuous availability of all services or the absence of viruses or malicious code.
3. Maximum Compensation: In all circumstances, the Operator's liability is limited to the amount of the bet or wager placed by the User on the specific game or event in question.

Legal Obligation: These limitations do not exclude liability for willful misconduct, gross negligence, or regulatory obligations under NZ or KGC law.

Regional Compliance Note: Limitation clauses are compliant with NZ Consumer Guarantees Act 1993 and applicable KGC regulations as of 2025.

Intellectual Property Rights

OBSERVE: Copyright and IP rights must be clearly stated. EXPAND: Cover software, content, branding, and user restrictions. REFLECT: Protect Operator's assets and legal position.

• Ownership: All content, trademarks, logos, graphics, and software on casino-classic-nz.com are owned or licensed by Fresh Horizons Ltd. and protected by copyright and intellectual property laws.
• Restrictions: Users may not copy, reproduce, distribute, modify, or exploit any content or software from casino-classic-nz.com without prior written consent from the Operator.
• Infringement: Any unauthorised use may result in immediate account suspension, legal action, and notification to relevant authorities.

Legal Obligation: The Operator enforces all rights to the fullest extent permitted by law, including NZ Copyright Act and KGC standards.

Regional Compliance Note: IP rights are enforced in all jurisdictions where casino-classic-new-zealand operates, including NZ, under the legal entity Fresh Horizons Ltd. through 2025.

Privacy & Data Protection

OBSERVE: NZ data protection laws require transparency and user consent. EXPAND: Reference privacy policy, lawful processing, and data security. REFLECT: Ensure user trust and legal compliance.

• All User data is processed in accordance with the casino-classic-nz.com Privacy Policy, NZ Privacy Act 2020, and KGC requirements.
• Personal information is collected, stored, and used solely for lawful purposes, including age verification, transaction processing, and regulatory compliance.
• Users may contact [email protected] for privacy-related inquiries or data access requests.

Legal Obligation: The Operator implements robust security measures to prevent unauthorised access or disclosure of User data.

Regional Compliance Note: All privacy practices are aligned with NZ law and KGC certification valid through 2025.

Changes to Terms

OBSERVE: Legal updates must be effectively communicated. EXPAND: Specify notification methods and user rights in case of disagreement. REFLECT: Ensure ongoing user consent and regulatory transparency.

1. Notification of Changes: The Operator may amend these Terms at any time to reflect legal, regulatory, or operational changes. Users will be notified of material changes via email and/or prominent banner on casino-classic-nz.com.
2. User Rights: Continued use of the website after notification constitutes acceptance of the updated Terms. If a User disagrees with any changes, they must discontinue use of the services and may request account closure and withdrawal of available funds.

Legal Obligation: All changes are made in accordance with NZ and KGC legal requirements and are effective immediately upon publication unless otherwise stated.

Regional Compliance Note: Terms are reviewed and updated no less than annually, or as required by law, through 2025.

Termination & Suspension

OBSERVE: Account closure and suspension require clear legal justification and user notice. EXPAND: Specify grounds, process, and refund of funds. REFLECT: Ensure fair treatment and legal compliance.

1. Grounds for Termination:
   • The Operator may suspend or close User accounts for breach of these Terms, suspected fraud, AML violations, regulatory requirements, or upon User request.
2. Procedure:
   • Users will be notified by email of any account suspension or closure, stating the grounds for such action.
   • Where eligible, remaining account balances will be refunded to the User within 14 working days, subject to verification and regulatory review.
3. Appeals: Users may appeal account actions by contacting [email protected]. All decisions are subject to review in accordance with NZ and KGC standards.

Legal Obligation: The Operator complies with all NZ and KGC procedures regarding user account management and financial settlements through 2025.

Regional Compliance Note: Special provisions for NZ problem gambling and consumer protection apply.

Governing Law & Jurisdiction

OBSERVE: Dispute resolution and forum must be clearly stipulated. EXPAND: Specify applicable law, arbitration/court, and user rights. REFLECT: Prevent legal forum shopping and clarify legal recourse.

1. Applicable Law: These Terms are governed by, and construed in accordance with, the laws of New Zealand and the regulations of the Kahnawake Gaming Commission.
2. Jurisdiction: Any dispute arising from these Terms shall be submitted to the competent courts of New Zealand, unless otherwise required by KGC regulations or international agreements.
3. Dispute Resolution: Users are encouraged to contact the Operator's support team to resolve issues amicably. If unresolved, disputes may be referred to arbitration in accordance with NZ Arbitration Act 1996 or escalated to the appropriate court.

Legal Obligation: Users retain all statutory consumer rights under NZ law and KGC player protection standards.

Regional Compliance Note: Dispute resolution mechanisms reflect best practices as of 2025 for NZ iGaming sector.

Contact Information

OBSERVE: Accurate, accessible contact details are required by NZ and KGC law. EXPAND: Provide support and legal contacts, mailing address, and online resources. REFLECT: Facilitate regulatory communication and user support.

• Customer Support Email: [email protected]
• Website: https://casino-classic-nz.com
• Legal Address: Fresh Horizons Ltd., Road Town, Tortola, British Virgin Islands
• Support Availability: Customer support is available via email. Additional contact channels may be specified on the website.
• Mailing Address: For legal correspondence, use the legal address above. NZ office details available upon request.

Legal Obligation: All contact information is valid and maintained through 2025 in accordance with KGC and NZ regulatory standards.

Regional Compliance Note: Users in NZ have access to local support resources and may escalate complaints to relevant NZ authorities as required.